Booking conditions

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What to pay and when to pay it:

• The DEPOSIT of 10% of the total holiday cost should reach us as soon as possible, after we’ve confirmed that your booking is ok. From within the UK we will hold your place for 7 days while awaiting your deposit; from outside the UK we allow 14 days.

• The BALANCE of the holiday cost should reach us 8 weeks before the holiday starts. We’d be grateful if you put this date in your diary to save a reminder.

• If booking within 8 weeks of the holiday, please send the total payment when you book. If booking within days of the holiday, we prefer you to pay by credit or debit card if possible.

How to pay:

• BY STERLING CHEQUE
  Make it payable to ‘WalkingWomen’, & post it to WalkingWomen, Hedgehog House, Back Lane, Riccall, York, YO19 6PT

• BY CARD – over the phone
  There is no charge for Switch/Maestro or Debit card payments or on Deposits paid by credit card.

• However, we charge 2% extra on BALANCES paid by credit card or by international debit card.
• Corporate/company cards are not accepted.

• BY BANK TRANSFER – PLEASE NOTE OUR NEW DETAILS FROM NOVEMBER 2012
  WalkingWomen (Co-operative Bank)
  Sort Code: 08-92-50
  Account number: 68424631
  (Please give your name as the reference!)

If you are sending payment from outside the UK please check with your bank to ensure we receive the correct amount into our account. Your bank may charge fees.

Booking Conditions

We cannot return your deposit if you cancel, though it is sometimes possible to defer a deposit to another holiday in the same year if we are able to fill your original place. This deferred deposit will reduce the cost of the new holiday overall, but can only be deferred once your original place is filled. We will return the balance of your holiday if we are able to refill your place. We will deduct an admin fee of £10 in both these situations. We strongly recommend travel insurance that includes protection in case you are ill or have to cancel for other reasons, even on UK holidays. Travel insurance is compulsory on all holidays abroad (see also below).

We cannot adjust the basic price of the holiday if you arrive late, have to leave early, or if you decide not to walk on one or more of the days. With our foreign holidays, we cannot accept responsibility if you miss your flight due to arriving later at check-in time we have stated.

We reserve the right to cancel or reschedule an advertised walk for reasons of safety, or to change the advertised guide should she suddenly become unavailable. The decision of the WalkingWomen guide running the holiday has to be final in matters of safety, route choice, inclusion of dogs other than Assistance dogs, and questions as to the composition of the walking group if you have chosen a grade that is well beyond your capability.

Dogs are only allowed on holidays at certain hotels & B&B so please ask us if you are frightened of or allergic to dogs, and please talk to us first if you wish to bring your dog to a holiday staying at one of these hotels so that we can tell you what conditions/restrictions apply.

Insurance is now essential abroad (and strongly recommended for UK holidays)
It essential that you take out sickness and injury insurance if you are booking a holiday with us abroad (insurance against theft or cancellation is also very highly recommended). Additionally it pays to travel in Europe with an EHIC Form from your post office to reduce any medical charges payable at the time if you are ill or hurt.

If you want very competitive annual insurance, try Essential Travel on 0845 803 5434. In order to make sure you get travel insurance that meets your precise requirements, we suggest that you use the ‘find a broker’ service provided by BIBA (British Insurance Brokers’ Association). Their website is http://www.biba.org.uk/ConsumerHome.aspx or call them on 0870 950 1790

Age Concern (0845 600 3348) is the most competitive insurance we’ve found if you are over 65 years. If you hear of a direct insurance company offering better rates, please do let us know!

We have endeavoured to make sure that the contents of this website are correct at the time of going to print. However, we reserve the right to make changes to holiday details should it become be necessary. If WalkingWomen has to cancel the holiday you’ve booked, we will refund in full all the money you have paid to us.